Questions and answers
To buy a ticket, you need to select the desired event and place, specify your email and pay. After payment, you receive an electronic ticket to the specified email address
Yes, since the purchased ticket will be sent to your email
No, there is no need to print it, just show the e-ticket on your phone, we will check all the information using the QR code
To process a return, please email us at support@perfend.com with your order details and the reason for the return. If the return is possible according to our rules, we will process it as soon as possible
When the event is rescheduled to another date, the refund for each event is considered individually, depending on changes in the conditions of the event. When an event is rescheduled to another date, while maintaining the location and conditions of the event by the Organizer, the Buyer has the right to keep the ticket or issue a refund. In this case, the actual place, the row assigned to the Buyer, remains valid without making an additional payment. When rescheduled to another date, with a change in the location and conditions of the event by the Organizer, a corresponding change in ticket prices, the Buyer has the right to return the ticket and issue a refund
Email us. Because, the organizer undertakes to return funds through our platform
Your ticket has been sent to the email address you provided during registration and will arrive within 30 minutes. We recommend checking your spam folder. If you have not found your ticket, please provide your email to support@perfend.com
Nowadays, we work with payment systems that allow you to accept payments by cards: UzCARD, HUMO, VISA and Master Card